The most adventurous park of Utrecht

Contact

Experience infinite fun at Parque West! Whether you fancy an adventurous day in our climbing park, want to relax in our hospitality area or experience the world of VR games – you've come to the right place. Do you have any questions? Contact us via this page!

Contact

Do you have questions about your adventurous day? Feel free to contact us at info@parquewest.nl or 030 208 1400.

We are happy to help you with the following:

Reservations and rebooking:
Did you reserve a spot and want to make changes to your reservation? Or would you like to know how to book your adventure? We are here for you.

‍Questions about your visit:
Do you have any further questions about what to expect during your day with us? We give you all the information you need for your adventurous day!

‍Lost and Found:
Have you lost something? How annoying! Let us know, and we'll check to see if it has been found.

‍Complaints:
We do everything possible to provide you with a great experience. However, we'd like to hear from you about whether there is anything that could be improved. Or we can think together to find a solution to your problem.

‍Other questions:
From climbing and VR gaming to safety in our café, we'd love to hear how we can help you. Parque West is all about adventure, fun, and ensuring your visit goes off without a hitch. We look forward to welcoming you!

At Parque West, we're all about adventure, fun and making sure your visit goes smoothly. We look forward to welcoming you!

Explore our new climbing park Parque West
Food & Drinks Parque West

Marketing

Are you interested in partnering with Parque West? Do you want to share something special on social media or have a PR request? We'd love to hear from you!

For all marketing-related questions, please contact marketing@parquewest.nl.

You can contact us for:

Collaborations:

Want to work with us on a unique project or explore alternative collaboration opportunities? We are open to creative ideas!

Social media:
Would you like to give feedback on our social media channels or collaborate and share something that perfectly fits Parque West's atmosphere? Get in touch with us!

PR Requests:
Are you a journalist or influencer interested in learning more about Parque West? We will be happy to provide you with all the information you need.

Our Team

Jerrie Verleg

Business Unit Manager

Joost Essenstam

Operations Manager

Evelien Alflen

Product Manager Marketing

Jeroen Witteveen

Assistant Manager

Rachel van den Ent

Head of Front Office

Vera Hutter

Floor Manager Hospitality

Bipin Kc

Chef
An employee of Parque WestAn employee of Parque WestAn employee of Parque West

Frequently Asked
Questions

Didn't find the answer you were looking for, or do you have an additional question? Get in touch with us; we're happy to support you!

Get in touch

What kind of clothing is suitable for the activities?

All activities are sporty in nature. We therefore recommend avoiding loose or baggy clothing. Dress according to the weather forecast and wear long trousers for safety reasons. Closed shoes, tied-back hair and empty pockets are mandatory while climbing. Flip-flops, open-toe shoes, and high heels are not permitted.

Is there a minimum age for the activities?

There is no minimum age. Children taller than 90 centimetres are allowed to participate in all activities at Parque West. Children between 90 and 129 centimetres can climb on the mini-course. The normal course is open to anyone taller than 130 centimetres. Adults are welcome to accompany their children on the course. You do not need a climbing ticket for this. Visitors under the age of 14 must be accompanied by an adult aged 18 or older.

Is there sufficient parking available?

Parque West has a car park with space for 60 cars. Parking is free of charge.

What payment methods are accepted at Parque West?

You can use various payment options to make your reservation at Parque West. Payment is made immediately upon completion of the reservation. On-site, you can pay with your debit or credit card (American Express is not accepted).